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Guest Experience Manager

Department: Unassigned Department
Location: New York, NY


Functions as the Brand Center experience leader in terms of training, coaching, and reinforcing learning and performance throughout the space. Responsible for ensuring all guests and staff have an exceptional experience. Focuses on ensuring that the guest experience is lived and executed daily by every staff member and that the guest experiences that culture daily. Focuses on daily coaching and reinforcement of the team, and responsible for ensuring that all elements are executed by the team seamlessly. Responsible for overseeing training and on-boarding for all employees.


Working Conditions

Core Role Activities

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