Overview

The Appointment Scheduler is responsible for scheduling and maintaining training schedules for our in-dealership Trainers. The ideal candidate would be someone who can pro-actively connect with people over the phone and have a detail-oriented mindset.

Responsibilities

• Responsible for creating and maintaining schedules for in dealership Trainers
• Requires skillful and logistical decision making as schedules must be developed based on geography, mileage, dealership preference, as well as dealership ranking
• Responsible to monitor, tally, and record travel hours and billing hours for trainers
• Responsible to collaborate with colleagues and adjust actions in relation to others’ actions to create synchronized schedules.
• Responsible for the data entry of all training dates and times within the Training web site.
• Responsible for daily conflict checks to avoid double-booking of training both within and outside the in-dealership training program.
• Scheduler must communicate effectively in writing.
• Scheduler must possess excellent editing/proof-reading skills.

Qualifications

• High School degree or equivalent
• Knowledge of Microsoft Office Suite with strong emphasis in Excel
• Phone Etiquette—must convey information efficiently
• Effective writing and grammar skills
• Multi-Tasking